Privacy Policy

Your privacy is our priority. Learn how we collect, use, and protect your information.

Last updated: December 19, 2024

Privacy at a Glance

• We collect only necessary information to provide our AI automation services
• Your data is encrypted and stored securely with industry-standard protocols
• We never sell your personal information to third parties
• You have full control over your data and can request deletion at any time
• We comply with GDPR, CCPA, and other privacy regulations

Information We Collect

Personal Information

When you use our AI automation services, we may collect the following personal information:

• Name, email address, and contact information
• Company name and business information
• Payment and billing information
• Account credentials and authentication data
• Communication preferences and support interactions

Business Data

To provide our automation services, we may process:

• Workflow and process data for automation setup
• Customer interaction data for chatbot training
• Analytics and performance metrics
• Integration data from connected third-party services
• Usage patterns and system logs

Technical Information

We automatically collect certain technical information:

• IP address and device information
• Browser type and version
• Operating system and platform details
• Cookies and similar tracking technologies
• Website usage and navigation patterns

How We Use Your Information

We use the collected information for the following purposes:

Service Delivery

• Provide AI automation solutions
• Configure and maintain workflows
• Process customer support requests
• Deliver technical updates and improvements

Business Operations

• Process payments and billing
• Communicate service updates
• Analyze usage and performance
• Improve our services and features

Data Security & Protection

We implement comprehensive security measures to protect your information:

Encryption

All data is encrypted in transit and at rest using AES-256 encryption standards.

Access Control

Strict access controls and multi-factor authentication for all team members.

Monitoring

24/7 security monitoring and regular security audits and penetration testing.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

General Inquiries

Email: lukmanafandi10@gmail.com
Phone: +62 851-5642-6240
Website: codevector.cloud
Address: Surabaya, Indonesia

Data Protection Officer

Email: privacy@codevector.cloud
For GDPR-related inquiries and data subject requests